CALL US : +44 7961 769101
EMAIL US: INFO@ABYSSINIALEEDS.CO.UK

Terms and conditions

Reservation Duration

Tables are available for one hour, after which they will be re-booked. Please contact us if you would like to stay at your table for longer than one hour and, if we have space available, we will do our best to accommodate you.

We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience.

Cancellation Policy

We require at least four hours’ notice for every cancellation. For bookings cancelled with less than four hours’ notice, we will charge £10.00 per person if we are unable to resell the table.

We are sorry that cancellation charges have become necessary but regrettably our experience dictates this precaution.

Table Allocation

Due to the large number of requests, unfortunately we cannot guarantee window tables or specific areas when taking reservations, but we will do our best to accommodate your requests. Your understanding is appreciated.

Food Safety 

We respectfully ask that food that has not been prepared in our kitchens is not consumed on our premises. The reasons we have implemented this policy  i) the service of food not on the menu can impact our quality of service to the customer who brought the food and customers on other tables, especially if we were not warned in advance, (iii) in the event of an alleged food poisoning or serious allergic reaction of one of our guests, we would be unable to trace the source in accordance with our Food Safety procedures. 

Alcoholic Drinks 

We only serve soft drinks at our restaurant so you are allowed to come with your own alcoholic drinks.